The distance manager : a hands-on guide to managing off-site employees and virtual teams / Kimball Fisher, Maureen Duncan Fisher.

Main Author: Fisher, Kimball
Other Authors: Fisher, Mareen Duncan
Published: New York ; Montréal : McGraw-Hill, c2001.


Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites--even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
* Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
* Mastering the people skills required to manage from a distance
* Virtual team building, and strategies for managing multiple locations

Table of Contents

Distance Managing: The Foundation Principles

The Seven Competencies of an Effective Distance Manager

Five Things The Cripple the Effectiveness of the Distance Manager

What Employees Want from a Distance Manager

Six Types of Virtual Teams

Stay Connected and Coordinated: The Dos and Don'ts

The Distance Coach: Getting Peak Performance

Distance Team Building: Building Skills in Remote Sites

Distance Training: Building Skills in Remote Sites

Bulding Trust from a Distance

Overcoming the Isolation of the Satellite Office

Managing Employees Who Work at Home

Leading People Who Don't Report to You

The Necessity of Face-to-Face Meetings

Celebrating from a Distance

The Distance Technology Handbook

Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need

How to Use the Telephone

The Distance Manager's Guide to Efficient Teleconferences

Videoconferencing: Technology and Table Manners

Managing by E-mail - Without Letting It Take over Your Life

Using Web Tools: Effective Shared Workplaces and Files

Web Conferencing: Working with Whiteboards and Web Meetings

The Distance Manager in Action

The Distance Sales Manager at Xerox

The Distance Project Manager at International Paper

The Distance Product Development Manager at Hewlett-Packard

The Distance Senior Manager at Weyerhaeuser